Privacy Policy

This Privacy Policy explains how Creator Commerce Technologies Private Limited ("Creator Commerce", "we", "us") collects and processes personal data when you use our website, mobile apps, and services. By using Creator Commerce, you consent to the practices described here.

Information we collect

We collect the following categories of information:

• Account details: name, username, phone number, email address.
• Order and delivery information: shipping address, order history, payment status (we do not store full card details).
• Usage data: pages viewed, posts liked/saved, search queries, device and app diagnostics.
• Creator/brand data: profile, bank/settlement details, KYC documents (for payouts).

How we use your information

• To process orders, payments, deliveries, returns, and refunds.
• To operate the creator commission and brand settlement programs.
• To personalize your feed, recommendations, and notifications.
• To prevent fraud, enforce our Terms, and comply with legal obligations.

Sharing & disclosure

We share data with brands/sellers to fulfill your orders, with logistics and payment partners to complete transactions, and with authorities where required by law. We do not sell your personal data.

Data retention & security

We retain personal data for as long as your account is active or as needed to provide services and meet legal, tax, and accounting requirements. We apply reasonable technical and organizational safeguards to protect your data.

Your rights

You may access, correct, or request deletion of your personal data, and withdraw consent, subject to legal limits. To exercise these rights, contact our Grievance Officer (see the Grievance Redressal page).

Contact

For privacy questions, email support@creatorcommerce.example. For formal complaints, see our Grievance Redressal page.